IHSCM Insight Session: How To Enable Workforce Confidence & Culture Change in Care Services

This session blends practical leadership behaviours with real?world examples from frontline consultancy work.

Creating safer, calmer and high?performing care environments begins with one essential ingredient: workforce confidence. In this focused 30?minute insight session, Edgar Muzvidzwa explores how transformational leadership and intentional culture change can strengthen teams, improve retention, and support greener, more sustainable care.

This session blends practical leadership behaviours with real?world examples from frontline consultancy work, offering attendees clear actions they can take immediately.

What We’ll Cover

• The real pressures facing care teams and how confidence gaps affect safety and retention
• Leadership behaviours that strengthen psychological safety, communication and problem?solving
• Practical culture?change actions that empower staff to innovate and support sustainability
• A real?world case study showing how small shifts in culture unlock greener, more efficient ways of working

Meet the Speaker

Edgar Muzvidzwa is Director of OnTheRockHR and an experienced organisational development consultant specialising in workforce confidence, culture change and leadership behaviours across health and social care.

He has worked with providers of all sizes to strengthen team dynamics, embed psychological safety, and support leaders to navigate complex workforce challenges. Edgar’s approach blends practical leadership tools with deep insight into how culture shapes behaviour, performance and innovation.

Who Should Attend?

This insight session is perfect for managers, team leaders and anyone working to build stronger, more sustainable care teams.

Outcomes

By the end of this session, attendees will be able to:

• Identify the key pressures affecting workforce confidence and team stability in care settings.
• Explain how culture influences behaviour, problem?solving and innovation across care teams.
• Apply core leadership behaviours that build psychological safety, clarity and compassionate accountability.
• Recognise practical strategies for strengthening team confidence and enabling staff to speak up and share ideas.
• Describe small, scalable actions that shift culture and support greener, more sustainable care practices.
• Analyse a real?world scenario to understand how confidence and culture change improve safety, efficiency and sustainability.
• Identify immediate next steps leaders can take to empower teams and encourage staff?led innovation.

IHSCM Members can attain 2 High Performance Leadership Framework points towards Workforce for attending this event. https://ihscm.org.uk/hpl-dashboard/

This event is FREE for IHSCM members*. For those who are not yet members of the IHSCM Tickets are £10.00 (incl. VAT).