This workshop is part of our Empowered Teams Workshop Series facilitated by Sue Jones, Director of Social Care, IHSCM. Join us to transform your leadership approach and improve communication with your team.
“Enhance your leadership skills, foster team collaboration, and empower your team to deliver exceptional care.”
Don’t miss this opportunity to lead with confidence and inspire excellence!
This session will cover essential soft skills to enhance your communication abilities:
1. Body Language: Learn how to use non-verbal cues to convey confidence, empathy, and understanding. This includes posture, eye contact, facial expressions, and gestures.
2. Building Rapport: Discover techniques to establish trust and a positive connection with others quickly. This is crucial for creating a collaborative and supportive environment.
3. Communicating Between Generations: Understand the unique communication styles and preferences of different generations. This will help you tailor your approach to effectively engage with colleagues and clients of all age.
By mastering these skills, you’ll be better equipped to lead your team, resolve conflicts, and foster a more inclusive and productive workplace
Visit the event page for full details.
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