Confident, Compassionate, and Future Ready Leadership for 2027
12 November | 10:00–14:00 | MS Teams
Join us for three content streams featuring 20-minute masterclass sessions designed to inspire, inform, and equip. Designed as flexible drop-in sessions—join and leave whenever it suits you.
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IHSCM Members can attain 1 High Performance Leadership Framework point for each individual session. https://ihscm.org.uk/hpl-dashboard/
This event is FREE for IHSCM members*. For those who are not yet members of the IHSCM Tickets are £200.00 (incl. VAT).
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Check out the agenda & line-up below to explore the latest sessions announced:
Time/ Stream
1 – Practical How-To Skills
2 – Workforce, Culture & Wellbeing
3 – Innovation & Future-Ready Leadership
| 10:05–10:25 | How to Build and Maintain Confidence & Self Belief – Lisa Taylor-Clarke A practical session exploring the habits, mindset shifts and daily behaviours that help leaders strengthen confidence, overcome self doubt and show up with clarity and conviction in demanding care environments. |  | Innovation in Leadership: Emotional Intelligence, Challenge & Scrutiny – Arjun Wara How emotionally intelligent leadership drives innovation, sharper decision making and stronger performance under scrutiny — framed through a digital health leadership lens, drawing on themes like leadership under pressure, navigating complexity, digital scrutiny, modern leadership expectations and tech enabled decision making. |
| 10:30–10:50 |  | Coaching for Inclusive, Compassionate and Culturally Safe Teams – Maria Kordowicz This session will explore how coaching supports team development, strengthens psychological safety, and helps leaders navigate cultural context, safeguarding considerations, and reflective practice. | TEAMology: Understanding People to Improve Culture & Quality – Davyd Strahan-Hughes A practical behavioural science session exploring how understanding personality types, drivers and traits can strengthen culture, improve team cohesion, reduce conflict, and enhance leadership quality across health and social care. |
| 10:55-11:15 | How to Influence at a Business Strategy Level – Fiona Street A focused session on influencing organisational priorities, shaping strategy conversations and contributing confidently to senior level decision making. | The Human Side of Leadership: Compassion, Culture & Developing Tomorrow’s Leaders – Mafalda Carvalho This session explores the human side of leadership in health and social care, highlighting why compassionate, culturally aware and person centred leadership remains essential in a sector increasingly shaped by technology. It examines how trust, psychological safety, cultural understanding and regulatory expectations influence workplace culture and care quality. | Lessons Learned from 40 Years of GP EPR. What This Means for Today’s Digital Leaders – Mary Hawking This session extracts four decades of learning into practical insights for today’s digital leaders, highlighting what must be protected, what can be improved, and how historical experience can guide safer, more resilient digital transformation. |
| 11:20–11:40 | Communicating with Confidence & Raising Your Profile – Rayhan Zakaria A skills based session on speaking up, influencing upwards, and positioning yourself effectively with senior stakeholders, boards and system partners. | Bullying, Coercive Control & Restoring Team Resilience – ‘Tosin Adewunmi A sensitive but essential session on recognising harmful behaviours, responding safely, and rebuilding trust and resilience in teams. | Greener Care: How to Create an Annual Greener Care Plan – Janet Smith A practical guide to sustainability planning, carbon reduction and embedding greener care principles into everyday practice. |
| 11:45–12:05 | How to Lead Through CQC Expectations Without Fear – Tracy Green A myth‑busting session with Tracy Green, simplifying what CQC really expects from leaders. Tracy breaks down sector‑specific frameworks, including the Key Questions, and shows how to turn regulatory requirements into everyday leadership habits. Expect practical tools, compassionate compliance, and clear guidance on reducing fear, building confidence, and creating psychologically safe cultures that stay inspection‑ready all year round. |  | AI-Enabled Operational Analytics: The Future of Workforce Productivity and Care Delivery – Toluwanimi Odupitan A practical, practitioner led perspective, this session highlights the opportunities and challenges of applying AI in everyday care operations, showcasing how intelligent analytics shape decisions, team workflows and service improvement, and how they can support more efficient, resilient and future ready services. |
| Break | |||
| 12:30–12:50 |  | Leading Culture Change: Taking a Key Role in Shifting Organisational Culture – Cheryl Baird A practical look at how leaders influence culture, shift behaviours and embed values across teams and organisations. |  |
| 12:55–13:15 |  |  |  |
| 13:20–13:40 |  | Leading with Compassion: Behaviours That Strengthen Culture and Performance – Katie Costello A reflective and practical session exploring how compassionate leadership strengthens psychological safety, accountability and team performance. Through lived experience and leadership insight, this session highlights the behaviours that build trust, reduce fear, and create cultures where people feel valued and able to thrive. Leaders will leave with practical strategies for embedding compassion into everyday practice — even under pressure — and a deeper understanding of how compassion drives both wellbeing and high performance. | Strategic Workforce Planning for Modern Primary Care: Building Future‑Ready, Integrated Teams – Kolade Daodu, GP & Clinical Lead A practical, insight‑driven session exploring how primary care can design and sustain future‑ready workforce models. Drawing on experience across Population Health Management, PCN leadership, ARRS workforce optimisation, and clinical pathway redesign, Kolade will outline how strategic workforce planning can strengthen resilience, improve access, and support proactive care. |
| 13:45–14:00 | Closing Plenary (All Streams Return) | Closed | Closed |