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Meet The Team

Lord Philip Hunt
President

Jon Wilks
Chief Executive

Roy Lilley
Chairman

Dr Terri Porrett
Director

Shane Tickell
Strategic Advisor

Susan Jones
Director of Social Care

Emma Caton

Emma Caton
Member Services Manager

Jade Maloney IHSCM

Jade Maloney
Operations Manager

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Charlotte Joseph 
Operations Administrator

Rachel Jury
Social Media Administrator

Luke Farmer
Digital Content Consultant

Our team is supported by a Management Advisory Board comprising: 

Seema Buckley

Seema is a programme consultant, specialising in healthcare transformation with expertise in population health improvement and medicines optimisation. She is an accomplished healthcare executive with 20 years’ experience in healthcare management, working in both NHS and private sectors, in primary, secondary and tertiary care healthcare. She is also experienced in design and delivery of health care programs, strategy and healthcare services.

Professor Paul Batchelor 

Paul currently holds an honorary Chair in the Faculty of Medicine at UCLan, an honorary post at UCL and is the dental lead for the National Association for Primary Care. He is also Chief Assessor for Fellowship of the FGDP(UK), an examiner for the Overseas Registration Examination of the General Dental Council. Paul also sits on a number of editorial boards.

Becky Harrington

Throughout her career in the NHS Becky has had a keen interest in the development of people, teams, organisations and culture. She combines her work in leading change and service improvements with associate roles at the NHS Leadership Academy and The Leadership Trust Foundation, where she provides management and leadership development.

Dr Nicholas Hicks

Nick is Director of OptiMedis-COBIC UK. His career has included time as a practising GP, a hospital doctor, a PCT chief executive, a Director of Public Health, a public health consultant, a policy advisor to Government and a health services researcher. Nick has had several attachments in the Department of Health including in its strategy unit where he worked closely with the Secretary of State and other Ministers.

John Kennedy

John is an independent consultant working with a variety of housing and social care organisations. He is also Director of The Residential Forum; Honorary Lecturer at City University; Advisory Board member of ‘My Home Life’, and Author of ‘John Kennedy’s Care Home Inquiry’.

Palvi Dodhia FIHSCM

Palvi is the COO and Co-Founder of Serene Care, a boutique care home operator specialising in dementia care. Alongside Jay Dodhia, CEO, she has helped build Serene Care into an award-winning care home provider. Palvi’s background includes working at investment banks before finding her passion in care. She is also an Ambassador for Championing Social Care and an Ambassador of Dementia UK.

Phil Harper

Phil (They/Them) is currently a Senior Lecturer in Health and Social Care at Birmingham Newman University. Phil specialises in LGBTQ+ inclusion in education and social care. They have co-led a co-produced study exploring the lived experience of non-binary individuals with dementia and have previously been involved in research projects looking at Transgender individuals’ experiences of healthcare and personal care for diverse people living with dementia. Phil is also an advisor/ LGBTQ+ consultant for the Association for Dementia Studies (University of Worcester) and an external member of the Northampton Dementia Research Centre. Phil is also part of Alzheimer’s Europe’s working group on Sexuality and Gender, where they helped to develop resources around LGBTQ+ inclusion in policy and practice across Europe. Phil is also a member and lead for research and conferences for the LGBTQ+ Dementia Advisory group, a director for Bromyard Pride CIC, and a working drag artist and activist who performs numbers to raise awareness of dementia within the LGBTQ+ community. 

 

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Julie Keith FIHSCM

Julie Keith is the Performance Manager at the Birmingham and Solihull Mental Health Foundation Trust. Her role involves overseeing mental health and wellbeing resources, as well as wellbeing hubs. The trust provides services related to mental health in the Birmingham and Solihull area. Julie is also the chair of the West Midlands Regional Global Majority Improvement Group, advocating for inclusivity, women’s mental health, wellbeing, and anti-racism.
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Susan Nevill

Susan Nevill is a Principal Lead at NHS Education for Scotland (NES), where she provides national leadership across workforce development, education strategy, and system-wide improvement. She brings extensive experience from senior roles in the Scottish Government and in health policy, with a strong track record of shaping programmes that strengthen capability, collaboration, and quality across health and social care.
In her role at NES, Susan works with partners across NHS Boards, government, and the wider care sector to design and deliver initiatives that support a skilled, confident, and sustainable workforce for Scotland’s future.

Trudie Fell FIHSCM

Trudie Fell is the CEO and Co‑Founder of BelleVie Care, an award‑winning social enterprise reinventing the future of home care through self‑managing teams, monthly subscription models, and technology‑enabled ways of working. A technologist and social entrepreneur, she brings a rare blend of digital leadership, organisational design expertise, and deep commitment to creating great jobs in care.

Fiona Street

Fiona is a People and Culture Specialist at University Hospitals of Leicester NHS Trust and a qualified professional coach. Having pivoted from extensive careers in HR into Organisational Development, Fiona is passionate about building a culture where people feel supported and inspired to be the best they can be.

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