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NEW Pharmacy First in Practice: Turning patient demand into practical capacity

Pharmacy First in Practice: Turning patient demand into practical capacity
Thursday 21 May 2026
2:00 – 2:30pm (BST)
https://meet.zoho.eu/xfre-rok-sbi
Pharmacy First offers practices a valuable opportunity to redirect suitable patient requests, improve access and reduce pressure on busy GP teams. But for many practices, the challenge is not awareness, it is consistency.

This webinar will explore how Pharmacy First can work more effectively in day-to-day practice, how teams can identify suitable referrals with confidence, and how Referral Flow supports smarter decision-making at the point of patient contact.

What we’ll cover

  • What Pharmacy First means for general practice
  • Which patient requests may be suitable for referral
  • Why digital referrals are different from signposting
  • What early data suggests about pharmacy resolution rates
  • How missed referrals can add pressure back onto GP teams
  • How Referral Flow helps teams apply Pharmacy First consistently

Who should attend?

This session is ideal for:

  • Practice Managers
  • GP Partners
  • Operations Managers
  • Reception and Admin Leads
  • PCN teams
  • Anyone involved in patient access and care navigation

Join us to see how smarter Pharmacy First referrals can help release capacity and support better patient access.

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